Please read through the terms and conditions thoroughly before enrolling.
When enrolling as a member of The Reformer Studio you agree to the terms and conditions as laid out on thereformerstudio.com.au.
INTRO OFFER
The Introductory Offer (valid for 14 days) is only available to brand new members. You can only purchase the introductory offer once. The introductory offer is non-refundable nor transferable and will activate from the date of your first class booking. Clients found to be buying the Intro offer more than once will be suspended and charged any additional class costs they may have incurred.
WEEKLY MEMBERSHIPS
All Memberships operate on a 7 day autopay schedule from the credit card stored in Momence (a secure system). Payment will continue unless notified (see Termination Policy below).
Memberships will continue with scheduled autopay unless The Reformer Studio is notified of a termination request in writing (see Termination Policy below).
Memberships may be subject to price increase, but will be communicated in writing 4 weeks prior to any change.
MEMBERSHIP SUSPENSIONS
At least 1 weeks written notice is required for membership pauses suspensions. This ensures that the correct measures are put in place to cease credit card payments that are scheduled for the given period.
Suspensions are unlimited. Please email requests to hello@thereformerstudio.com.au.
MEMBERSHIP TERMINATION
The Reformer Studio requires at least 1 weeks written notice to terminate membership. Please email request to hello@thereformerstudio.com.au.
In the case of long term or permanent injury or illness that prevents the use of our services, immediate membership termination will be permitted. Termination will take effect from the date we receive written confirmation from a medical doctor.
The Reformer Studio may terminate a membership without notice for inappropriate, offensive or illegal behaviour, as determined by us, which occurs on our premises or is directed at our staff or other members.